Contact OnlyFans Customer Service
OnlyFans Phone Numbers and Emails
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OnlyFans Emails:
Customer Service
Legal
GDPR Inquiries, Privacy Inquiries
Media
Contact Information
Corporate Office Address:
OnlyFans
85 Great Portland Street
London,
England
United Kingdom
How Good is OnlyFans's Customer Service?
Izack Ubj
Izack Ubj
Feels Disappointed
|
Dec 02, 2022
Still trying to get a reply never spoke to anyone
Amber W Ffq
Amber W Ffq
Feels Disappointed
|
Nov 22, 2022
Im glad that refunded my money after that shut down my account
Taylor L Nzd
Taylor L Nzd
Feels Disappointed
|
Nov 15, 2022
no one *** answered me
Maki Cfm
Maki Cfm
Feels Disappointed
|
Nov 15, 2022
Can’t get my money
Zayah Wvz
Zayah Wvz
Feels Disappointed
|
Nov 15, 2022
Somebody stolen my content
Reyna K E
Feels Satisfied
|
Nov 11, 2022
Thank you
Summary of OnlyFans Customer Service Calls
2.3K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OnlyFans?
Account Question:
- “Not able to get into my account”
- “Trying to see why my account is inactive”
- “Someone is taking over my account and trying to band it”
Payments and Charges Question:
- “Fraudulent charges”
- “Payment is not going through ...”
- “I was fraudulently charged”
Request for Information Question:
- “Need to update bank”
- “Need help with my banking information”
- “Can't figure out how to post and start making money subscriptions”
Activation/ Cancellation Question:
- “Re activate account”
- “I need to reactivate my account”
- “Cancellations”
Product/ Service Question:
- “Accidental purchase”
- “No access”
- “Fake account of me”
Cards Question:
- “You guys keep charging my card when it's not my account and I have been trying to get ahold of you guys for months about my card was lost and I just got it back and now you want to charge my phone you”
- “Keeps declining my card for no reason”
- “Someone use my card”
Refund Question:
- “Wanted refunded”
- “Refunded transaction”
- “Refund”
Employment Question:
- “1099”
- “Payroll”
- “To apply for a job”
Website/ Application Question:
- “Struggling to access site for sign up”
- “Revenge *** on your site”
- “Site is completely frozen and will not let me cancel my subscription's”
Return/ Replace Question:
- “Info change”
- “Email change”
- “Can't change bank info”
Shipping and Delivery Question:
- “Necesito cambiar mi tarjeta para otra”
- “I have not received my payout in over a month”
- “Where is my money?!”
Staff Question:
- “Customer service”
Other Question:
- “I can't get my money it said it take up to 24 hours and it Ben days”
- “To start business”
- “Payouts”
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